Direct Mail for MacDirect Mail for Mac
  • Features
  • Support
  • Blog
  • Pricing
  • Download Now

Help Documentation 〉

Purchasing and Billing

  1. Purchase Email Credits
  2. Change Billing Plans
  3. Cancelling Your Billing Plan
  4. Update Your Payment Information
  5. Money Back Guarantee
  6. Value Added Tax (VAT)
  7. View Purchase Receipts
  8. Help with Mac App Store Purchases

Contact Us

You can chat live with Direct Mail Customer Service, Monday through Friday, 7 AM to 3 PM Pacific Time or send us an email.

  • Live Chat Now
  • Send Email

Why Wait? Direct Mail is free to try!

See why Direct Mail is the #1 rated email marketing app for the Mac

Try Direct Mail for Free

  • Features
  • Support
  • Blog
  • Pricing
  • API
  • Terms
  • Privacy
  • Security
  • Compliance
  • Report Abuse

Subscribe to our Newsletter

Sign up for our newsletter to receive training and tips on mastering Direct Mail.

Copyright © 2002–2025 e3 Software.

e3 Software is not affiliated with Apple Inc., which is the sole owner of the “Mac” trademark.

  • English
  • Deutsch
  • Français
  • Italiano
  • Español

For support requests, please include your Direct Mail account email address and as much detail about the issue as possible (e.g. error messages, screenshots, etc.)

Before we send your email, do any of these articles answer your question?


Your email has been sent.

Your file has been uploaded.

Thanks! You may now close this window.