Service Alert: Microsoft Email Delivery Delays — November 12-13, 2026

Microsoft is currently experiencing a widespread outage affecting Outlook, Exchange Online, and other Microsoft 365 services. As a result, emails sent to recipients using these services may be delayed until Microsoft resolves the issue.

If your mailing list includes a significant number of Microsoft email users, you may notice temporarily lower open and click rates while deliveries are delayed.

There is no need to resend your campaign. Direct Mail will automatically retry temporarily delayed deliveries until Microsoft's servers are accepting mail again. No action is required on your part.

For updates, visit Microsoft's Service Status page or Microsoft 365 Status on X. We'll also update this notice as more information becomes available.

Help Documentation 〉Old Versions of Direct Mail 〉Subscribe Forms 〉

Help Documentation 〉Old Versions of Direct Mail 〉Integrations 〉

Integrating with WordPress

This help article is for an old version of Direct Mail.

There are a couple options for integrating a subscribe form into your WordPress site:

Free Plug-In

You can use our free Direct Mail Subscribe Form WordPress plug-in to add a simple subscribe form to your blog or website. Click here for installation instructions.

Ninja Popups

Our friends at ARScode have integrated Direct Mail support into their excellent Ninja Popups plug-in. Ninja Popups gives you great looking themes, lots of customization options, statistic tracking, and more. Check out their site for more information.

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