Let us spotlight your business!

You’re doing big things for your business—let us bring some extra attention!

Are you using email marketing to grow your business and connect with your audience? We would love to share a profile of your organization and a success story (or two) in our upcoming newsletters and social media posts. To be included, click here to write us a few sentences about your business and how you are using Direct Mail to help achieve your goals. 

Please include a contact name, email, and phone number of who we can reach out to for more details. We’re excited to spotlight your business and attract attention to the amazing organizations who use Direct Mail!

Have a question about email marketing?

What’s the best way to grow my email list? 

How can I increase my campaign open rate? 

How often should I send emails to my list? 

We know there can be confusing or conflicting advice out there on the ever-evolving world of email marketing. So in upcoming newsletters and posts from us, we’ll be providing up-to-date answers on best practices, and responses to some of our most common questions. 

If you’d like to have your question highlighted, please send us your question (and your business name and website). We look forward to hearing from you! 

Grow Your List With Lead Magnets

Growing your mailing list is one of the most effective ways to grow your business. Consider the following statistics:

  • There are over 3.9 billion daily active email users world-wide
  • The average click-through rate for email campaigns is 2-4%, compared to just 0.9% for Facebook (or 0.4% for LinkedIn)
  • 65% of U.S. consumers have made a purchase based on a message they received via email, compared to just 20% via Facebook or 6% via Twitter (source)

As you make plans for 2021, email marketing and growing your list should be a top priority! In this blog post, we discuss a highly effective method you can use to attract new subscribers to your mailing list: lead magnets.

What’s a Lead Magnet?

Simply put, a lead magnet is an attractive piece of content or valuable item that you offer visitors to your website in exchange for them handing over their name and email address. For example, a lead magnet could be an e-book or digital guide in an area of your expertise, access to a webinar, or a template or resource.

 The good folks over at The Balance put together a great explainer with excellent ideas and examples of lead magnets:

How Do I Create a Lead Magnet in Direct Mail?

The first step is creating a subscribe form to capture your new leads (choose Addresses > New Subscribe Form… from the menu bar at the top of your screen). Here’s an example.

Sample email sign-up form

The next step is creating the message that will be sent to your new leads. The message should contain the digital content or item that was promised in exchange for signing up. For example, you could include a link to the item or include it directly as an attachment.

Example lead magnet email

The next step is creating an autoresponder that will automatically send your message to anyone that signs up for your list. This help article explains how to do that.

Example autoresponder

Now your lead magnet is set up. The final step is simply sharing the link to your lead magnet (i.e. the sign-up form you created). Here are some ideas:

  • Add a link from your website to your lead magnet
  • Embed the form directly on your website (or WordPress blog)
  • Add a button to your business Facebook page
  • Pin a tweet with the link to the top of your Twitter feed
  • Promote your lead magnet on social media
  • Add the lead magnet link to your email signature

Year-in, year-out email marketing continues to provide the best return on your marketing dollars. As you make plans for growth in 2021, be sure to focus on your mailing list and consider using a lead magnet to boost your subscriber count.

If you have any questions about setting up a lead magnet, please don’t hesitate to reach out to our support team!

2020 Holiday Email Marketing Guide

Congratulations! You have made it nearly all the way through 2020, a year like none other! The holidays are now upon us and, you know what that means: turkey, gifts, and overflowing inboxes. As you prepare your year-end marketing, here are some tips on how Direct Mail can help you break through a crowded inbox, boost sales, and grow your customer base.

1. Check out our holiday-themed templates

Direct Mail comes ready to go with a number of holiday-themed templates. They look super-sharp on mobile devices and large screens, and are easy to customize (like all our templates).

You can find these templates in Direct Mail by clicking the “Choose Template” button and searching for Glimmer, Merry Pines, Slopes, or Quattro—or browse the other options available in the template gallery.

2. Stay on top of your holiday calendar

The end of the year is chock full of special occasions and opportunities to celebrate—more than just Thanksgiving and Christmas. Consider theming additional email campaigns around these upcoming holidays in November and December:

  • November 10: Marine Corps Birthday
  • November 11: Veterans Day
  • November 11: Remembrance Day 🇬🇧🇨🇦🇦🇺
  • November 11: Singles Day (i.e. World Shopping Day) 🇨🇳
  • November 13: World Kindness Day
  • November 19: International Men’s Day
  • November 19: Women’s Entrepreneurship Day
  • November 20: World Children’s Day
  • November 21: National Adoption Day
  • November 26: Thanksgiving
  • November 27: Black Friday
  • November 28: Small Business Saturday
  • November 30: Cyber Monday
  • December 1: Giving Tuesday
  • December 15: Free Shipping Day
  • December 22: First Day of Winter
  • December 24: Christmas Eve
  • December 25: Christmas Day
  • December 26: Boxing Day 🇬🇧🇨🇦🇦🇺
  • December 31: New Years Eve
When should I start my campaigns?

Consider starting your campaigns a week in advance (or earlier, if your customers average time to purchase is longer) with a follow-up scheduled for the day of. You might also consider sending a thank you email post-holiday.

How much is too much?

It is possible to send too much email. Bombarding your subscribers can lead to unsubscribes or even spam complaints. A good rule of thumb is to not increase your typical email frequency by more than 3× during the holidays.

3. Write subject lines that are irresistible

It’s going to be a crowded inbox, so stay away from bland, generic (or spammy) subject lines. Here are some ideas:

Personalize

Adding a personal touch to the subject line almost always improves your open rate. Direct Mail makes this easy. If you want to include your recipient’s first name in the subject, just include the mail-merge tag “[first name]”. Like this:

You’re not limited to first names, of course. It can be any piece of information that you have stored in Direct Mail for a contact (e.g. occupation, city, last purchase, etc.)

Don’t get carried away

Aim for a ten words or less in your subject line, and limit the number of punctuation or special characters so it doesn’t appear spammy. Using an emoji can help, but try and stick to just one. Also, note that some devices can’t display emoji, so it’s best to use emoji as an enhancement, instead of a replacement for words.

Ask a question

Questions are naturally engaging. Consider using a question as the subject line in order to draw your subscribers into the content.

State your offer loud and clear

Featuring your offer prominently in the subject line can be a good way to stand out in a crowded inbox. According to NRF and IPC, online shoppers top considerations are:

  1. Free shipping, or clear shipping charges prior to purchase
  2. Simple, reliable, free returns
  3. Rapid response customer service
Try these on for size…

Here are some subject line examples for your inspiration:

  • Warm up to winter with us this Saturday 🔥
  • Our ultimate winter packing list
  • [first name], spread some cheer with us — open house sale!
  • We’re thankful for our customers: Coupon Inside!
  • Stuff yourself with savings 🍗
  • Early access to Black Friday deals
  • Celebrate Small Biz Sat with us: BOGO sale 🎉
  • See you on Small Business Saturday?
  • Ho Ho Ho (Spend Less Dough)
  • You’re Getting Warmer – Packages from $59
  • Meow-y Christmas! 5 holiday treats safe for your cat
  • We Like You a Latke!
  • Challah for These Chanukkah Deals
  • Let’s start this year right. 10% off throughout January
  • The holidays may be over, but the savings aren’t!
  • …check out more examples here

4. Include a “[Do It] Now” button

The easier you can make it for your subscribers to purchase (or take some kind of action), the better. After all, the holidays are just as busy for them as they are for you. Make your call-to-action prominent and easy to find. Direct Mail’s built-in buttons work great for this, and are available in a number of styles.

Here are some sample calls to action you might consider (and some interesting psychology behind it):

  • Shop now
  • Get it now
  • Act now
  • Subscribe now
  • Sign up now
  • Receive it now
  • Get access now
  • Do it now
  • Get your code now
  • Start spending now
  • Browse now

5. Get inspired!

Struggling to come up with ideas for your email campaigns? Get some inspiration from this gallery and the suggestions below.

  • Cyber Monday sale
  • Free shipping now available!
  • Gift card bonus (e.g. buy $100 in gift cards, get a bonus $25 for free!)
  • Holiday gift guide
  • Special coupon code
  • End-of-year update
  • Year-in-review or celebration of the year’s achievements
  • Holiday hours or holiday schedule update
  • Pre-sale or early-bird discount
  • Thank you for being our customer (and optionally include a referral code)
  • New product or service announcements
  • Share a holiday video
  • Promote a social media contest (e.g. photo contest)
  • Black Friday offers
  • Looking ahead to what’s coming in the new year
  • Last-minute deals or reminders
  • Shipping or ordering deadlines
  • Special gift packages
  • Small Business Saturday (it’s not just for brick and mortar!)
  • Share a story about how you celebrate the holidays
  • Giving Tuesday
  • Post-holiday specials

6. Check out these Direct Mail tech tips

Now that you’re ready to rock your campaigns, it’s time to put Direct Mail to work for you! Here are a couple of how-to articles to level-up your Direct Mail skills:

Sending Your Email Campaign at the Perfect Time. Learn how to schedule your campaigns to send even when your computer (or you!) are asleep, so that they arrive in your recipient’s inbox at the perfect time.

Search and Segment Like a Pro. Learn how to find and segment portions of your mailing list so that you an send targeted campaigns, or perform bulk editing operations.

Looking Forward to Apple Silicon and Big Sur

We love the Mac! From the very first version 18 years ago up until today, Direct Mail has always been designed as a Mac-first, Mac-only app. This focus allows us to create a seamless experience for our users that takes advantage of the power, productivity, and unique technology of macOS, instead of a lowest-common-denominator experience you might get with a cross-platform or web app. Today, we look forward to the next generation of great Macs, and what it means for Direct Mail.

Apple Silicon

Apple today announced brand new Macs that feature a custom processor that is incredibly fast and energy efficient: the M1. Part of the reason the M1 is so impressive is that it uses a chip architecture different than the Intel architecture that’s been used in generations past. This change means that app developers have some work to do to make their apps really fly on these new Macs, but the good news is that we’re on it! The current version of Direct Mail already runs great on the M1 chip (we’ve been testing it out for several months now), and we’ll be shipping an update soon that turns the speed and efficiency up to 11. We think you are going to love the extra battery life and time saved with these new improvements.

Big Sur

Along with the new Macs, Apple also introduced the latest update to macOS, named “Big Sur”. You’ll notice right away that the look and feel of Big Sur has been refreshed to be more consistent with iOS, iPadOS, and other Apple platforms. We’ve been running Big Sur for months and are happy to report that the current version of Direct Mail looks and runs great. We also look forward to sharing more details with you soon about the next big update to Direct Mail and how it will take advantage of Big Sur’s new features. As a reminder, updates to Direct Mail are always free for all our customers.

When the very first version of Direct Mail was released back in 2002, the best Macs were running on PowerPC architecture and “Mac OS X” 10.2 Jaguar. Over the years, Direct Mail has kept pace, making the transition to Intel and now Apple Silicon, as well as integrating advances from over 14 new versions of macOS. Along the way, our users have always benefited from our Mac-first, Mac-only focus, unlocking their productivity and creativity. We think this is just the beginning and look forward to sharing more with you soon!

Sending Your Email Campaign at the Perfect Time

You’ve spent all day perfecting your latest holiday email marketing campaign. The copy is perfect, the subject line irresistible. Now all that’s left is waking up at 4 AM to send it so that your subscribers across the country see it first thing in the morning. Wait, what?

Of course you don’t want to wake up early just to send an email. With Direct Mail, you don’t have to!

Scheduling your campaigns

You can schedule your campaign to send at any date and time, even if Direct Mail is closed or your computer is turned off when that time arrives. Here’s how:

  1. Click the send button in the toolbar
  2. Click the “Schedule” popup menu and select “Schedule for Later”
  3. Choose the date and time you want your campaign sent
  4. Click the Send button

After you click Send, Direct Mail will queue up your campaign to send at the time you specified. If you switch over to the Report tab, you’ll see your campaign waiting to send.

FAQ

What if I change my mind and want to cancel or reschedule?

No problem. In the Reports tab, just click the “Cancel Delivery” or “Reschedule Delivery” buttons.

What if someone subscribes to or unsubscribes from my mailing list before the campaign is sent?

If someone unsubscribes in between the time that you queue up the campaign and the delivery date, Direct Mail will automatically skip them when the campaign is sent.

If someone new subscribes to your list in between the time that you queue up the campaign and the delivery date, they will not receive the campaign (but will still be added to your list for the next campaign). For this reason, it’s best to not schedule campaigns too far in advance, especially if you are expecting a bunch of new subscribers.

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